About me

My work combines a background in graphic design with technology and user-centered design thinking. My UX process begins with sketching as a way of stepping back from the computer to focus on the experience and user goals. I'm able to execute all phases of the UX process, from concepting and information architecture to wireframing and prototyping. A champion for best practices, web standards compliance and accessibility, I understand and advise cross-functional teams throughout the lifecycle of a project to deliver the highest standard in user experiences.

Currently working on the TELUS design system for TELUS Digital. I helped increase efficiency of the Sketch/Invision design system library by reducing the number of components while maximizing its resuability and customization, allowing for ease of use in a designer's workflow. I hosted a workshop to introduce the update, lead an exercise of its use and application, as well as address any questions and feedback. I absolutely enjoyed working with an organization that valued inclusive design and put it into practice with a focus on accessibility.

Previously, I worked for Scotiabank in cross-functional teams to deliver award winning, world class customer integrated web and mobile banking. My favourite experience was getting to lead and collaborate on the Digital Channels living style guide.

My experience includes travelling abroad to work for Flight Centre HQ in Brisbane, Australia on multiple brands. And designing for a small design agency on a variety of print, web, and event projects.

I'm obsessed with design systems, accessibility, and bubble tea.

Skills

Discover

  • User empathy
  • User research
  • User interviews
  • User testing
  • User profiles and personas
  • Stakeholder interviews
  • Business needs assessment
  • Customer analysis
  • Competitive analysis
  • Content analysis
  • Functional requirements
  • Analytics and A/B testing
  • Card sorting

Design

  • Advocate for inclusive design
  • Accessibility
  • Usability
  • Design systems
  • Interaction design
  • Animation
  • Information architecture
  • Rapid, low/high-res prototyping
  • Wireframes
  • Storyboards
  • Mockups
  • User journeys
  • Multi-step, cross-platform flows
  • Responsive and adaptive designs
  • Design sprints
  • Design critiques
  • UX writing
  • Branding
  • Visual design
  • Typography
  • Print

Develop

  • HTML
  • CSS/SASS
  • JavaScript
  • Bootstrap
  • React
  • WordPress
  • Sketch
  • Adobe Creative Suite
  • JIRA
  • Confluence
  • Bitbucket
  • Git
  • Sourceforge
  • Flinto
  • Invision
  • Tableau
  • Agile methodology

Experience

  • UX/UI Designer
    TELUS Digital
    APRIL 2018 - JUNE 2018 (TORONTO)
  • User Experience Designer
    Scotiabank, Digital Factory
    NOVEMBER 2016 - OCTOBER 2017 (TORONTO)
  • Manager, User Experience and User Interaction Design
    Scotiabank, Digital Channels
    DECEMBER 2015 - OCTOBER 2016 (TORONTO)
  • Manager, Sales and Marketing Design
    Scotiabank, Self Service Sales and Channel Optimization
    NOVEMBER 2013 - DECEMBER 2014 (TORONTO)
  • Design Consultant
    Scotiabank, Self Service Sales and Channel Optimization
    MARCH 2011 - OCTOBER 2013 (TORONTO)
  • Web Designer
    Flight Centre HQ
    AUGUST 2010 - FEBRUARY 2011 (BRISBANE, AUSTRALIA)
  • Graphic and Web Designer
    Casco Design and Communications
    OCTOBER 2004 - APRIL 2010 (TORONTO)